Programming instructions

169
Troubleshooting
IP Phone
Analyzer
IP Phone Analyzer
PC
Supports IP Phone
troubleshooting.
IP Phones.
Java Console Console PC To troubleshoot IP
Consoles (see Note).
5550 IP
Console.
LEDs Front of each unit. To provide overall status
of unit.
3300 ICP
hardware.
Back of MXe. To provide status of
power supplies and
RAID controller.
3300 ICP
hardware.
NSU Shell NSU Maintenance
Port.
Lists NSU error
messages.
All NSUs.
Logviewer
(see
page 237)
FTP Logs on
controller (ftp from
Maintenance PC)
Provides a history of
software logs (pstswlog,
xrtc, xe2t, premortem).
3300 ICP
software.
RTC Shell Controller
Maintenance Port
Shows error messages
during the installation of
the 3300. Monitors the
boot sequence.
3300 ICP
software.
Phone Debug
Option
IP Phones with
display.
Allows you to
• Monitor the phone
settings
• Program a static IP
address (see page 54)
• Hard code connection
speed and duplex
mode (reboot while
pressing 9)
Auto-negotiation is
preferred.
IP Phone with
display.
Table 8: Troubleshooting Tools (continued)
Tool Name Location Function Applies to
(Page 2 of 3)