Datasheet

xxi
CiscoSecure ACS 2.3 for UNIX User Guide
78-5222-02 Rev. A0
Troubleshooting if the CiscoSecure Installation Fails to Access your Oracle Database
Setting Up an Oracle Database for CiscoSecure
Note If you intend to set up CiscoSecure with Oracle database replication, Cisco recommends that you read
the PDF document Using CiscoSecure with Oracle’s Distributed Database Feature (filename
csbsdoc.pdf) before you install the Oracle or CiscoSecure software. This document is located in the
$BASEDIR/FastAdmin/docs directory of the CiscoSecure distribution CD-ROM. It provides an
easy-to-understand, start-to-finish, screen-by-screen configuration example of setting up Oracle
database replication to work with CiscoSecure.
Troubleshooting if the CiscoSecure Installation Fails to Access your Oracle
Database
Check the following items on the Oracle database:
• SQL*Net connectivity:
– Check if SQL*Net and TCP/IP protocol adapter are installed on the system where
CiscoSecure ACS is being installed.
– Using Oracle’s tools such as SQL*Plus or tnsping, check if you can connect to the Oracle server
using the TNS name, the database username, and the password.
Note See Oracle’s Network Products Troubleshooting Guide for help in determining the SQL*Net
configuration problems.
• Check if Oracle’s shared library exists.
$ORACLE_HOME/lib/libclntsh.so.1.0
If the shared library does not exist, then this points to an Oracle installation problem. The library is
installed as part of SQL*Net.