Technical information

Note The CWI is automatically locked when there is no activity in the CWI session for 15 minutes. To unlock the

CWI you must provide the username and password used when logging in to the router. See the

Cisco Craft Works Interface User Interface Guide for CWI unlocking procedures.

If any of the minimum requirements of the initialization steps fail, a CWI dialog box appears allowing you to Abort,

Troubleshoot, or Continue the initialization process. Proceed to Step 14.

Step 14 If necessary, complete the following steps to troubleshoot the initialization process.

a. To stop the initialization process, click Abort.

b. To troubleshoot theprocess,click Troubleshoot. TheTroubleshooter applicationisstarted, and aTroubleshoot NewLR

Launch problems dialog box appears. The Troubleshooter application allows you to run fault isolation tests on the

client/server communication path between the CWI and the router management agent. The Troubleshooter application

provides a window that describes the reason for the failure, possible cause, and recommended repair action. An

automatic repair option is provided in many instances. See the Cisco Craft Works Interface User Interface Guide for

information on using the Troubleshooter feature.

c. To continue the initialization process, click Continue.

Logging In to Multiple Logical Routers

The CWI can manage multiple routers. You can log in to multiple routers when the CWI Desktop is open and currently logged

in to at least one router.

To log in to a router from the CWI Desktop, perform the following steps:

Step 1 Choose File > Login.

The CWI - Login dialog box appears (see Figure 2).

Step 2 In the User Name field, enter a valid username. See the “CWI Login Information Requirements” section on page 11 for

information on obtaining your username.

Step 3 In the Password field, enter a valid password. See the “CWI Login Information Requirements” section on page 11 for

information on obtaining your password.

Note A valid AAA username and password for accessing the router must be configured. See the Cisco IOS XR

Getting Started Guide for information on configuring usernames and passwords on the router.

Step 4 In the Node Name field, enter a valid node name (DNS name or IP address of the router) or click the drop-down arrow

and choose a valid node name.

Step 5 Click Login.

Step 6 If this is the first time the router has started from the CWI client and the required Management Services are running

SSL, a certificate dialog box appears. The Cisco security certificate must be accepted to log in to the router.

Note If you click No to deny the SSL certificate, the login process is canceled.

You have the following options:

a. Click Yes to trust and accept the security certiﬁcate for this router session only. If this option is chosen, the certiﬁcate is

accepted and the login process continues.

b. Click Always to automatically trust and accept the security certiﬁcate in this section and all subsequent sessions with

thisspeciﬁc router fromthe CWIclient.If this optionis chosen,thecertiﬁcate is acceptedand thelogin processcontinues.

c. Click More Details to view the security certiﬁcate. A dialog box appears with detailed certiﬁcate information. The

certiﬁcate information includes the version, serial number, insurer, and start and end date validity of the certiﬁcate.