Quick Start Guide

Step 2

Press Hunt Group again to sign out.

Display Queue Statistics

Use the queue statistics to check the status of the hunt group queue.

Procedure

Step 1

Press QueueStatus.

The Queue status window appears.

Step 2

To refresh the statistics, press Refresh.

Step 3

To exit, press Exit.

Barge

Barge allow you to add yourself to nonprivate calls on a shared line. You access the Barge function using the

Merge softkey. A conference call is set up with yourself and the participants of the nonprivate call on the

Cisco Unified Communications Manager.

Set Up Barge Alert

By default, the Barge Alert option is set to Off and you can barge into an eligible shared lined without receiving

a prompt. When the Barge Alert is set to On, an alert prompt is displayed.

Procedure

Step 1

On your phone, go to Applications > Settings.

Step 2

At the Barge Alert menu item, click On to enable the alert or Off to enable Barge.

By default, the barge alert prompt is toggled Off.

Add Yourself to a Call on a Shared Line

Procedure

Press the line button for the shared line.

Cisco IP Phone 8811, 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5

Advanced Calling Features

Display Queue Statistics