Quick Start Guide

Procedure
Step 1
Press Intercom.
Step 2
Enter the intercom code.
Your phone enters whisper mode until the recipient accepts the intercom call. If you are on an active
call, that call is placed on hold.
Note
Step 3
Listen for the intercom alert tone, then begin speaking.
Step 4
Press Intercom to end the call.
Receive an Intercom Call
Intercom allows you to place and receive one-way calls using a dedicated or dialable intercom line.
After receiving the intercom call, the recipient can initiate two-way audio (connected mode) to allow for
further conversation.
Procedure
Step 1
When an intercom call comes to your phone, you receive a message on your phone screen, an audible alert,
and your phone answers the intercom call with mute activated. You can handle the intercom call in one of
these ways:
•
Listen to the intercom caller in whisper mode. Any current call activity you are already engaged in
continues simultaneously. In whisper mode, the intercom caller cannot hear you.
•
Press Intercom to switch to connected mode. In connected mode, you can speak to the intercom caller.
Step 2
Press Intercom to end the call.
View Phone Information
Phone Information allows you to view the following information for your phone:
•
Model Number
•
IP Address
•
Host Name
•
Active Load
•
Last Upgrade
•
Active Server
•
Stand-by-Server
Cisco IP Phone 8811, 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
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Basic Operations
Receive an Intercom Call