Quick Start Guide

Place a Call Using the Speakerphone 28
Place a Call Using a Headset 29
Release a Call and Start Another Call 29
Dial an International Number 29
Redial a Number 30
Navigate and Select Items 30
View All Calls on the Phone 31
Answer Calls 31
Answer the Oldest Call First 32
Call Pickup 32
Answer a Call Using PickUp 33
Answer a Call Using Group PickUp and a Phone Number 34
Answer a Call Using Group PickUp and a Group PickUp Number 34
Answer a Call Using Other PickUp 35
Automatically Answer Calls 35
Respond to a Call Waiting Notification 36
Manage Calls 36
Decline a Call 36
Transfer a Call to Another Number 37
Toggle Between Calls Before Completing a Transfer 37
Monitor and Record Calls 37
Call Forward 38
Forward All Calls 38
Mute Phone 39
Hold Calls 39
Swap Between Active and Held Calls 39
Put a Call on Hold by Answering a New Call 39
Respond to a Hold Reversion Notification 40
Determine If a Shared Line Is On Hold 40
Remote Hold 40
Set Up Call Back Notification 40
Call Park 41
Park and Retrieve a Call Using Call Park 41
Park a Call Using Assisted Directed Call Park 42
Park a Call Using Manual Directed Call Park 42
Cisco IP Phone 8811, 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
iv
Contents