Quick Start Guide

CHAPTER 12
Troubleshooting
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Missing Alert Calls Button, page 125
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Missing All Calls Button, page 125
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Cannot Sign In to Personal Directory, page 126
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Cannot Access Self Care Portal, page 126
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Security Error Message, page 126
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Report Phone Problems, page 127
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Documentation, Service Requests, and Additional Information, page 127
Missing Alert Calls Button
Issue
I would like to use the Alert Calls button but it is not on my phone.
Possible Cause
It has not been set up by your system administrator.
Solution
Contact your system administrator to enable the Alert Calls feature for you.
Missing All Calls Button
Issue
I would like to use the All Calls button, but it is not on my phone.
Cisco IP Phone 8811, 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
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