Quick Start Guide

CHAPTER 11
Frequently Asked Questions
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Why Can't I See All Active Calls on My Phone?, page 119
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How Do I Redirect an Incoming Call?, page 120
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How Do I Silence a Ringing Call If I'm On a Call?, page 120
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How Do I Resume a Call That is On Hold?, page 120
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What Is the Difference Between Buttons on the Left and Those on the Right of the Screen?, page 121
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Why Do Softkeys Keep Changing?, page 121
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What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines?, page 121
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What Should I Do If I Accidentally Press a Button While on a Call?, page 122
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How Do I Check Missed Calls?, page 122
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How Do I Exit from a Running Application?, page 122
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How Do I Connect Two Calls and then Drop from the Line Myself?, page 123
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What Does the Swap Softkey Do?, page 123
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How Do I Cancel a Conference or Transfer After I Start It?, page 123
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How Can I Combine Two Calls Into a Single Conference Call? , page 124
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Why Does My Phone Not Wake Up?, page 124
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What Do Four Rings in Succession Mean?, page 124
Why Can't I See All Active Calls on My Phone?
Question
Why can't I see all the active calls on my phone?
Cisco IP Phone 8811, 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
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