Data sheet Cisco public Cisco Headset 500 Series © 2020 Cisco and/or its affiliates. All rights reserved.
Contents Product overview 3 Features and benefits 4 Compatibility 8 Product specifications 8 Ordering information 9 Warranty information 11 Cisco environmental sustainability 11 Cisco Capital 11 For more information 12 © 2020 Cisco and/or its affiliates. All rights reserved.
The Cisco Headset 500 Series is a professional range of wired and wireless headsets optimized for Cisco IP phones, soft clients, and desktop video devices. The 500 Series are headsets designed for workers in open work spaces to stay connected and productive in any environment. They feature vibrant audio, powerful noise isolation, exceptional comfort, and easy administration. Product overview The Cisco® Headset 500 Series delivers surprisingly vibrant sound for open workspaces.
● Easy device management from cloud, including always latest firmware, inventory management, analytics and diagnostics when used with latest Cisco Webex Desk pro, Cisco Webex Teams and Cisco Webex Meetings desktop app and Webex Control Hub. Use the Cisco Headset 500 Series with the optional USB headset adapter for enhanced experiences, including with automatic software upgrades, in-call presence indicator, and audio customizations which allow you to adjust how you hear others and how they hear you.
Figure 1. Cisco Headset 521 and 522 and in-line USB adapter Table 2. Features and benefits of Cisco Headset 521 and 522 Feature Description Power 3.5-mm connector Enables flexible headset use with standard 3.5-mm jacks on laptops, tablets, and mobile phones and connects headset LEDs to power when using an in-line USB headset adapter. In-line USB adapter The hand-held controller connects 3.
Table 3. Features and benefits for Cisco Headset 531 and 532 Feature Description Quick disconnect cabling options Easily plug and unplug the headset as needed during shift changes or breaks with high-cycle quick disconnect. Desktop USB adapter option Connects quick disconnect to USB and provides easy access to key call control capabilities, including answer call, end call, reject call, hold/resume (for multiple calls), mute/unmute, volume up, and volume down.
Feature Description Auto-answer The headset automatically answers calls when undocked. The headset will automatically end calls when docked. All cables included The Standard base comes with a USB-A cable for USB connectivity and an RJ9/11 Y cable for Cisco IP phone connectivity, making it easier and less expensive to order Cisco headsets for use with Cisco devices. USB-C cables can be purchased separately for using the headset with USB-C compatible devices. Figure 4.
Compatibility For compatibility information with Cisco IP Phone, Cisco Webex Desk Series, Cisco Jabber, Cisco Webex Teams, and Cisco Webex Meetings, please refer to Cisco Headset Compatibility Guide for details. Product specifications Table 6.
Headset detail Cisco Headset 561 and 562 with Standard Base Station Cisco Headset 561 and 562 with Multibase Station Connectivity 1 simultaneous connection (USB or RJ9/RJ11 Y) 3 simultaneous connections (USB + USB or RJ9/RJ11 + Bluetooth) All cables included All cables included Not supported Bluetooth V4.
Table 9. Ordering information for Cisco Headset 561 and 562 with Standard Base Station Part number Product description CP-HS-WL-561-S-US= Cisco Headset 561 Wireless Single Headset with Standard Base Station. Frequency Band: United States-Canada CP-HS-WL-562-S-US= Cisco Headset 562 Wireless Dual Headset with Standard Base Station. Frequency Band: United States-Canada CP-HS-WL-561-S-EU= Cisco Headset 561 Wireless Single Headset with Standard Base Station. Frequency Band: Europe, U.K.
Product Number Description CP-HS-WL-562-N-EU= Cisco Headset 562 Spare Wireless Dual Headset Only with No Base Station. Requires Base Station Frequency Band: Europe, U.K., Asia, South Africa, Hong Kong, Australia, New Zealand CP-HS-WL-561-N-LA= Cisco Headset 561 Spare Wireless Single Headset Only with No Base Station. Requires Base Station. Frequency Band: Latin America CP-HS-WL-562-N-LA= Cisco Headset 562 Spare Wireless Dual Headset Only with No Base Station.
For more information Amplify the headset experience with the Cisco Headset 500 Series. Enjoy a reliable experience with Cisco IP phones and soft clients. For additional information, visit https://www.cisco.com/go/headsets. Printed in USA © 2020 Cisco and/or its affiliates. All rights reserved.
