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DATA SHEET
Cisco IP Phone
Expansion Module 7914
Call coverage is a critical capability for
administrative assistants and others who must
monitor, manage, and cover the various status of
calls. This requires the ability to instantly
determine the status of a number of lines beyond
the six-line capability of the Cisco IP Phone 7960.
The Cisco IP Phone Expansion Module 7914
extends the capabilities of the Cisco IP Phone
7960 with additional buttons and an LCD
display. With this expansion module, you add 14
buttons to the existing six buttons of the Cisco IP
Phone 7960, increasing the total number of
buttons to 20 with one module or 34 when you
addtwoCisco7914ExpansionModules.Youcan
use up to two Cisco 7914 Expansion Modules
with a Cisco IP Phone 7960 (Figure 1).
The large LCD display of the Cisco IP Phone
Expansion Module allows for quick and easy
identification of associated buttons. Using the
Settings menu of the Cisco IP Phone 7960, you
can adjustthe contrast of the individualLCDs for
the Cisco 7960 phone and Cisco 7914 Expansion
Module according to your preference. The 14
buttons on each Cisco IP Phone Expansion
Module 7914 can be programmed as a directory
number (DN), line key, or speed-dial key, much
like theCisco IP Phone 7960. Whenused asa DN
key, buttons are illuminated, allowing easy
identification of call state.
Thesecapabilitiesprovidefeaturesthataresimilar
to typical Direct Station Selection/Busy Lamp
Field (DSS/BLF) modules but are not intended
to be directly equal to legacy DSS/BLF modules.
The Cisco 7914 is not an operator or attendant
console. The primary function of the Cisco 7914
Expansion Module is to provide the Cisco 7960
with additional keys for speed-dial or directory
numbers. The illuminated buttons provide ease of
line status making the Cisco 7914 an ideal call
coverage tool.
Illuminated Buttons
Button Line Status
Off/dark Line available
Green, steady Line in use by you; you may
also transfer the call
Red, steady Line in use by someone else
Amber, flashing Line ringing
Green, flashing You have the call on hold
Red, flashing Someone else has the call on
hold