User Manual
Table Of Contents
- Cisco Unified IP Conference Phone 8831 and 8831NR User Guide for Cisco Unified Communications Manager 10.0
- Contents
- Preface
- Features of Your Cisco Unified IP Conference Phone
- Applications
- Contacts
- Messages
- Calling Features
- Softkey Feature Map
- Answer
- Call Back
- Call Forward
- Call Park
- Call Pickup
- cBarge
- Conference
- Divert
- Do Not Disturb
- Enhanced Room Coverage
- Cisco Extension Mobility
- Hold
- Hold Reversion
- Meet Me Conference
- Mobile Connect
- Monitoring and Recording
- Multiple Calls per Line
- Mute
- On-Hook Dialing
- Plus Dialing
- Privacy
- Quality Reporting Tool
- Redial
- Shared Lines
- Speed Dial
- Transfer
- Cisco WebDialer
- Sign In to the Cisco Unified Communications Self Care Portal
- Additional Options
- Troubleshooting
- Cisco One-Year Limited Hardware Warranty Terms
CHAPTER 8
Troubleshooting
•
General Troubleshooting, page 77
•
Phone Administration Data, page 78
•
Quality Reporting Tool, page 78
General Troubleshooting
This section provides information to help you troubleshoot general problems with the conference station. For
more information, see your system administrator.
ExplanationSymptom
One or more of the following factors might apply:
•
You must log into the Cisco Extension Mobility
Service.
•
The conference station has time-of-day
restrictions that prevent you from using some
features during certain hours of the day.
You cannot hear a dial tone or complete a call.
Your system administrator may have disabled the
button on the conference station.
A conference station button is unresponsive.
One or more of the following factors might apply:
•
You must change the line state (for example,
go off-hook or have a connected call).
•
You must press More to reveal additional
softkeys.
•
The conference station is not configured to
support the feature associated with that softkey.
Contact your administrator for more
information.
The softkey that you want to use does not appear.
Cisco Unified IP Conference Phone 8831 and 8831NR User Guide for Cisco Unified Communications Manager 10.0
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