8821- Data Sheet

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Warranty
Cisco IP phones are covered by a Cisco standard 1-year replacement warranty. A Cisco Smart Net Total Care
optional service agreement is available for the Cisco Wireless IP Phone 8821, desktop charger, and multicharger
only, not for other accessories, such as batteries and carrying cases. The 8821 battery has only a 90-day warranty.
Guidelines
This product is not a medical device and should not be used to make clinical decisions. This product may
use an unlicensed frequency band that is susceptible to interference from other devices or equipment, and
does not guarantee the delivery of messages to a WLAN device.
A moist cloth can be used for simple cleaning. For the healthcare environment, Caviwipes and Saniwipes
are the popular recommended choice for thoroughly cleaning the phone. Caviwipes and Saniwipes contain
up to 17 percent isopropanol. Any cleaning solution containing a higher degree of isopropanol, including
pure isopropanol, or an alternate alcohol-based liquid could potentially damage the phone. Refer to the
Cisco Wireless IP Phone 8821 User Guide for detailed instructions.
Carry cases can help protect the phone and provide drop protection.
The Cisco Wireless IP Phone 8821 was tested under controlled laboratory conditions with a rating of IP67
under IEC standard 60529. Splash, water, and dust resistance are not permanent conditions, and
resistance might decrease as a result of normal wear. Users are expected to take care of the Cisco
Wireless IP Phone 8821 and should not deliberately expose the device to a hostile environment of dust,
splash, or water immersion. Do not attempt to charge a wet Cisco Wireless IP Phone 8821 or dock it on a
desktop or multicharger. Refer to the Cisco Wireless IP Phone 8821 User Guide for cleaning and drying
instructions. Liquid damage to the Cisco Wireless IP Phone 8821 is not covered under warranty.
Use only batteries that are approved by Cisco. Use of unapproved batteries might be dangerous, and will
invalidate the warranty on your phone.
Cisco Unified Communications Services and Support
Using the Cisco Lifecycle Services approach, Cisco and its partners offer a broad portfolio of end-to-end services
to support the Cisco Unified Communications system. These services are based on proven methodologies for
deploying, operating, and optimizing IP communications solutions. Initial planning and design services, for
example, can help you meet aggressive deployment schedules and reduce network disruption during
implementation. Operate services reduce the risk of communications downtime with expert technical support, and
optimize services enhance solution performance for operational excellence. Cisco and its partners offer a system-
level service and support approach that can help you create and maintain a resilient, converged network that
meets your business needs.
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