At A Glance Cisco IP Phone 7960G and 7940G Including License and Warranty 1 Overview 2 Connecting Your Cisco IP Phone 3 Introducing Your Cisco IP Phone 4 Using Your Cisco IP Phone 5 Using Help on your Cisco IP Phone 6 Where to Find More Information 7 Safety Information for Your Cisco IP Phone 8 Cisco One-Year Limited Hardware Warranty Terms
1 Overview This guide is designed to help you quickly set up and use your Cisco IP Phone. To access complete phone documentation on the Web, see the “Documentation on the Web” section on page 12. 2 Connecting Your Cisco IP Phone Your system administrator or a technician will likely connect your new Cisco IP Phone to the corporate IP telephony network. If that is not the case, connecting your phone is easy.
Figure 1 Cisco IP Phone Cable Connections 8 1 AUX 10/100 SW 10/100 PC + DC48V 7 2 3 4 Caution 5 113656 6 Using a cell, mobile, or GSM phone, or a two-way radio in close proximity to a Cisco IP Phone might cause interference. For more information, refer to the manufacturer's documentation of the interfering device. Once you connect the Cisco IP Phone to its power source, a startup process begins. After several minutes, the phone’s screen displays a neutral “ready” screen.
Tip Softkeys point to feature options displayed along the bottom of your phone’s screen. Softkeys are flexible—they change depending on the status of your phone. For example, you can see one set of softkey options when you pick up the handset, and another set when the phone is not in use. Headset Information To use a headset, connect it to the headset port on the back of your phone.
3 Introducing Your Cisco IP Phone A Cisco IP Phone is a full-feature telephone that provides voice communication over an IP (Internet Protocol) network. This phone functions much like a traditional analog phone, allowing you to place and receive telephone calls. It also supports features that you have come to expect from a telephone—such as speed dialing, redial, call transfer, conference calling, and voice message access. Your Cisco IP Phone offers features that might surprise you.
Table 1 Identifying the Protocol Used by Your Cisco IP Phone If you see Your phone uses “Your current options” near the bottom of the screen and no icon on the black banner in the top right corner of the screen: Cisco CallManager A “SIP” icon on the black banner in the top right corner of the screen. Session Initiation Protocol (SIP) An MGCP icon (the letter “m” topped by a Media Gateway Control Protocol (MGCP) curved line) on the black banner in the top right corner of the screen.
Figure 2 Cisco IP Phone 7960G Figure 3 Cisco IP Phone 7940G 7
1 Handset light strip Indicates an incoming call and new voice message. 2 Phone screen Shows phone features such as the time, date, your phone number, caller ID, line/call status, and softkey tabs. 3 Model type Indicates your Cisco IP Phone model.
14 Messages button Provides access to a voice message system (if available). 15 Navigation button Allows you to scroll through menus and highlight items. Use in conjunction with softkeys to activate highlighted items. 16 Keypad Allows you to dial phone numbers, enter letters, and choose menu items. 17 Softkey buttons Each activates a softkey. Softkeys point to options displayed along the bottom of the phone screen.
Adjusting the Volume The following table describes how to adjust and save volume levels on your phone. If you want to... Then... Adjust the volume for a call Press the up or down Volume button when the handset, speakerphone, or headset is in use. Note Volume settings for the handset, speakerphone, and headset must be adjusted separately. Press the Save softkey to save the volume setting for future calls. (This does not apply to SIP and MGCP phones.
If you want to... Then... Change the phone screen contrast Choose Settings > Contrast > Base Phone. Press the Up or Down softkeys (or the Volume buttons) to set the desired display contrast. Press the OK softkey to accept your changes. Tip You can customize the way your phone indicates the presence of an incoming call or a new voice mail message for each of your lines. Customized ring sounds and other indicators can help you quickly differentiate between multiple lines.
Redialing a Number To redial the most recently dialed number, press the Redial softkey. Doing so without lifting the handset activates the speakerphone or headset. Tip By default, Redial uses your primary line. However, you can open a secondary line and then press Redial. To open a line, press a line button. 5 Using Help on your Cisco IP Phone The following table describes how to use the i / ? button to get on-the-spot help with specific buttons and features.
Your system administrator can also supply titles and URLs for additional documentation relevant to your Cisco IP Phone. 7 Safety Information for Your Cisco IP Phone Please read the following information before installing or using your Cisco IP Phone. These safety notices apply to Cisco IP Phone models in the 7900 series.
Warning To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to telephone network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports use RJ-45 connectors. Use caution when connecting cables.
• Apply ferrites or other such devices on the cables for the external device. Cisco cannot guarantee the performance of the system because Cisco has no control over the quality of external devices, cables, and connectors. The system will perform adequately when suitable devices are attached using good quality cables and connectors. Caution Caution: In European Union countries, use only external speakers, microphones, and headsets that are fully compliant with the EMC Directive [89/336/EC].
The Cisco warranty page appears. d. Read the document online, or click the PDF icon to download and print the document in Adobe Portable Document Format (PDF). You can also contact the Cisco service and support website for assistance: http://www.cisco.com/public/Support_root.shtml.
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