Operation Manual
Table Of Contents
- 1 Overview
- 2 Operating Your Phone
- Soft Key Descriptions
- Phone Features
- Basic-Place a Call
- Additional Options-Place a Call
- Answer a Call
- End a Call
- Hold and Resume a Call
- Mute a Call
- Manage Call Waiting
- Retrieve Voice Messages
- Adjust the Volume for the Current Call
- Adjust the Ring Volume
- Select the Ring Type
- Adjust the Display Contrast
- Divert Incoming Calls
- Park a Call
- Call-Blocking (Toll Bar) Override
- Transfer a Call
- Cancel Transfer
- Transfer to Voice Mail
- Forward All Calls
- Pick Up Calls
- Place and Establish Conference Call
- End a Conference Call
- Live Record a Call
- Join a Shared-Line Call
- Place Call from Your Local Directory
- Program Personal Speed-Dial Buttons
- Place a Call from Your System Speed-Dial Directory or Fast Dial
- View Call History
- Place a Call from Call History
- Clear Call History
- Use the Intercom Feature
- Activate Do Not Disturb
- 3 Phone Features Index
- 4 Cisco One-Year Limited Hardware Warranty Terms
4
Adjusting the Handset Rest
When you connect your phone, you can adjust the handset rest so that the receiver does not slip out of the cradle. To adjust the
handset:
1. Set the handset aside and pull the square plastic tab from the handset rest.
2. Rotate the tab halfway.
3. Slide the tab back into the handset rest. An extension protrudes from the top of the rotated tab. Return the handset to the
handset rest.
2 Operating Your Phone
This section describes how to operate your Cisco Unified IP phone and includes information on soft keys and phone features.
Note Because there are differences in phone and site configuration, not all features described here may apply to your phone.
Consult your system administrator.
Soft Key Descriptions
Your Cisco Unified IP phone is equipped with soft keys for call features and options. Soft keys are listed along the bottom of
the LCD screen and activated using the corresponding buttons. Soft keys can change according to the state of the phone.
Following is a comprehensive list of soft keys offered on the Cisco Unified IP Phones 521G and 524G. Functions depend on
your system configuration.
Soft Key Function
<<or>> Navigates left and right through entry without deleting character.
Add Allows addition of a new entry
Answer Answers incoming call.
Callback Notifies callers that called line is free.
Cancel Cancels last selection.
cbarge Allows callers to join a shared-line call.
CFwdALL Forwards all calls.
Clear Clears the entire entry.
Confrn Connects callers to a conference call.
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