User Manual
Table Of Contents
- Cisco Unified IP Phone 7906G and 7911G User Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)
- Phone Guide
- Contents
- Getting Started
- Connecting Your Phone
- An Overview of Your Phone
- Basic Call Handling
- Placing a Call-Basic Options
- Placing a Call-Additional Options
- Answering a Call
- Ending a Call
- Using Hold and Resume
- Switching Between Multiple Calls
- Switching an In-Progress Call to Another Phone
- Viewing Multiple Calls
- Transferring Calls
- Sending a Call to a Voice Message System
- Forwarding Calls to Another Number
- Using Do Not Disturb
- Making Conference Calls
- Advanced Call Handling
- Speed Dialing
- Picking Up a Redirected Call on Your Phone
- Storing and Retrieving Parked Calls
- Logging Out of Hunt Groups
- Using a Shared Line
- Making and Receiving Secure Calls
- Tracing Suspicious Calls
- Prioritizing Critical Calls
- Using Cisco Extension Mobility
- Managing Business Calls Using a Single Phone Number
- Using a Handset, Headset, and Speaker
- Changing Phone Settings
- Using Call Logs and Directories
- Accessing Voice Messages
- Using the Cisco Unified CM User Options Web Pages
- Accessing Your User Options Web Pages
- Configuring Features and Services on the Web
- Understanding Additional Configuration Options
- Troubleshooting Your Phone
- Cisco One-Year Limited Hardware Warranty Terms
- Index
32 OL-22336-01
Storing and Retrieving Parked Calls
You can park a call when you want to store the call so that you or someone else can retrieve it from
another phone in the Cisco Unified Communications Manager (Unified CM) system (for example, a
phone at a co-worker’s desk or in a conference room).
You can park a call by using these methods:
• Call Park—Use the Park softkey to store the call. Your phone displays the call park number where
the system stored your call. You must record this number and then use the same number to retrieve
the call.
• Directed Call Park—Use the Transfer softkey to direct the call to an available directed call park
number that you dial or speed dial. To retrieve the call from a directed call park number, you must
dial the park retrieval prefix and then dial or speed dial the same directed call park number.
Tip
You have a limited time to retrieve a parked call before it reverts to ringing at the original number. See
your system administrator for details.
If you want to... Then...
Store an active call
using Call Park
1. During a call, press Park. (You may need to press the more softkey to
see Park.)
2. Record the call park number displayed on your phone screen.
3. Hang up.
Retrieve a parked call Enter the call park number from any Cisco Unified IP Phone in your
network to connect to the call.
Direct and store an
active call at a directed
call park number
1. During a call, press Transfer.
2. Select a speed-dial number assigned to a directed call park number or
dial the number.
3. Press Transfer again to finish storing the number.
Retrieve a parked call
from a directed call
park number
From any Cisco Unified IP Phone in your network, enter the park retrieval
prefix and dial the directed call park number, or after entering the park
retrieval prefix, select the speed-dial for the directed call park number to
connect to the call.