User Manual

Table Of Contents
Basic Call Handling
Cisco Unified IP Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) 15
Basic Call Handling
You can perform basic call-handling tasks using a range of features and services. Feature availability
can vary; see your system administrator for more information.
Placing a Call—Basic Options
Here are some easy ways to place a call on your Cisco Unified IP Phone.
Tips
You can dial on-hook without a dial tone (pre-dial). To pre-dial, enter a number, then go off-hook
by lifting the handset and press Dial.
When you pre-dial, your phone tries to anticipate the number you are dialing by displaying
matching numbers (if available) from your Placed Calls log. This is called Auto Dial. To call a
number displayed with Auto Dial, scroll to it, press Dial, and go off-hook.
If you make a mistake while dialing, press << to erase digits.
If parties on a call hear a beep tone, the call might be monitored or recorded. Ask your system
administrator for more information.
Your phone might be set up for international call logging, which is indicated by a “+” symbol on
the call logs, redial, or call directory entries. See your system administrator for more information.
If you want to... Then...
For more information,
see...
Place a call Pick up the handset and dial the number. An Overview of Your
Phone, page 9.
Dial on-hook (with dial
tone)
Press New Call and dial the number.
Redial a number Press Redial.
Place a call when
another call is active
1. Press .
2. Press New Call.
3. Enter a number.
Using Hold and
Resume, page 19.
Dial from a call log 1. Press and select Directories > Missed
Calls, Received Calls, or Placed Calls.
2. Scroll to the number and press Dial.
Using Call Logs,
page 51.