Specifications

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Cisco Internet Streamer CDS 2.0-2.3 Software Configuration Guide
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Chapter 7 Monitoring the Internet Streamer CDS
System Monitoring
Troubleshooting Devices Using the System Status Bar
To troubleshoot a device from the System Status bar, do the following:
Step 1 In the System Status bar, click the Devices alarm light or click the Device link. The Troubleshooting
Devices window is displayed.
Step 2 In the Alarm Information column, hold your mouse over the alarm message until the Troubleshooting
Tools menu is displayed. See Figure 7-2.
Step 3 Click the troubleshooting tool you want to use. The link takes you to the corresponding page in the
CDSM. Table 7-2 describes the tools available for all device alarms.
Service Alarms
Service alarms pertain to content replication problems and are associated with delivery services. Service
alarms are raised by the CDSM based on replication status reports, or by the SE health manager based
on acquisition and distribution errors.
If the same fault is reported by the replication status and by the SE health manager, the CDSM reports
both; one appears as the true alarm and the other as an error. The CDSM does not correlate nor attempt
to consolidate the errors generated by the replication status and by the SE health manager.
To troubleshoot service replication issues from the System Status bar, do the following:
Step 1 In the System Status bar, click the Services alarm light or click the Service link. The Troubleshooting
Services window is displayed. Table 7-3 lists the service alarms.
Step 2 In the Alarm Information column, hold your mouse over the alarm message until the Troubleshooting
Tools menu is displayed.
Table 7-2 Troubleshooting Tools for Device Alarms
Item Navigation Description
Edit/Monitor Device Device home page Displays device home page
Telnet to Device Opens an Telnet window Initiates an Telnet session using
the device IP address
Run Show Commands Devices > Device Monitoring >
Show/Clear Commands > Show
Commands
Displays device show command
tool
Table 7-3 Service Alarms for Delivery Service Replication Status
Alarm Severity Description
Replication Status is Failed Critical The number of SEs in the delivery service that failed to
replicate the content is greater than zero.
Replication Status is Pending Minor The number of SEs in the delivery service with content
replication status unknown is greater than zero.