Specifications

A-42
Cisco TV CDS 2.5 ISA Software Configuration Guide
OL-24788-01
Appendix A Troubleshooting
Frequently Asked Questions
Note Make sure there are no streams running before you use this command. If there are streams,
the data cache in memory is not cleared.
Q. How do I destroy all streams?
A. Log in to the server as root and enter the following commands:
# su - isa
# cd ~/IntegrationTest
# ./destroy_all_streams
All sessions are removed, and upon restarting the services, all streams that do not have an associated
session are stopped.
Q. How do I delete an individual stream from the database?
A. Log in to the server as root and enter the following commands:
# su – isa
# cd ~/Berkeley
# ./bsql
2 -> Streamer Database
1 -> Stream Object
6 -> Get All
3 -> Delete
1 -> Name
After the colon for the Name command, name everything that was listed in the Get All command.
Q. How do I destroy all streams when none of the above methods work?
A. Log in to the server as root and enter the following commands:
[root@ssv3 root]# /usr/bin/db_shutdown
[root@ssv3 root]# ps –ef |grep avs
Wait for all avs processes to stop, then reboot the server.
[root@ssv3 root]# reboot
Q. How do I check the routing table and gateway?
A. Log in to the server as root and check the file /arroyo/test/RoutingTable.
# cat /arroyo/test/RoutingTable
default gateway 192.169.131.250
network 192.169.131.0 netmask 255.255.255.0 gateway 0.0.0.0
default cache gateway 192.169.131.250
local cache network 192.169.131.0 netmask 255.255.255.0
Content
Q. How do I get information on a content stream that seems corrupted; for example, there is
macroblocking, the stream stops and restarts, and so on?
A. Log in to the server as root and enter the following commands:
# echo 2 > /proc/calypso/tunables/cm_logserverinfo