Specifications

A-6
Cisco TV CDS 2.5 ISA Software Configuration Guide
OL-24788-01
Appendix A Troubleshooting
General Information and Issues
• /arroyo/log/protocoltiming.log.<date>—Provides information about any network interface issues
and any disk issues.
• /arroyo/log/avsdb.log.<date>—Provides information about any database issues.
• /arroyo/log/avsdb-err.log.<date>
• /arroyo/log/statsd.log.<date>—Provides system statistics information.
• /arroyo/log/stresstest.log.<date>—Provides CPU uptime information.
• /root/avslauncher.log.<date>—Provides information about the startup of the avslauncher module.
Other CServer log files that may be useful are the following:
• /arroyo.log/controlblocktiming.log.<date>
• /arroyo.log/debug.log.<date>
• /arroyo.log/decommissioned.log.<date>
• /arroyo.log/deleted.log.<date>
• /arroyo.log/executiontiming.log.<date>
• /arroyo.log/objectRepair.log.<date>
• /arroyo.log/serverinfo.log.<date>
• /arroyo.log/streamevent.log.<date>
• /arroyo.log/systemstats.log.<date>
Note The files with the extension <date> use the format yyyymmdd. The date is the Coordinated Universal
Time (UTC) date.
CServer Error Codes
CServer error codes that appear in the c2k.log.<date> file do not necessarily mean an error has occurred.
An actual error has “err” listed in the entry, as opposed to “out” or “ntc.” Following is a list of important
CServer error and status codes:
Error Codes
• 5—Completion of a task.
• 25—Insufficient resources.
Status Codes
• 0—Content is okay (cnOK).
• 1—Stream has ended (cnEnd).
• 2—Stream has been paused (cnPaused).
• 3—Error has occurred (cnError).
• 4—Next element is being processed (cnNextElement).
• 5—Live content has resumed (cnResumeLive).
• 6—Next content object is being processed (cnNextContent).
• 7—Next iteration is being processed (cnNextIteration).
• 9—There has been a failover (cnFailover) .