Datasheet

Data Sheet
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Solution Overview
Communications Made Easy
Cisco Unified CallConnector for Microsoft Windows delivers a new way to handle the everyday task of
communicating with others within the business or with customers and vendors. As a fully integrated communications
management solution with presence (availability status of a current user), the application is easy to use and can offer
greater productivity when used consistently. Cisco Unified CallConnector for Microsoft Windows is not just another
application for the Windows PC; it is embedded within business applications such as Microsoft Outlook and Internet
Explorer. Cisco Unified CallConnector for Microsoft Windows offers the following features:
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Provides simple-to-use toolbar within Microsoft Outlook and Internet Explorer for dialing numbers, controlling
the call, and setting user availability and location status.
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Brings together all user contacts for using Quick Dial or for starting a new e-mail or instant message to
the contact.
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Offers a Quick Search feature to find a contact quickly with display of all contact numbers and methods plus
location and availability of fellow employees without leaving your current application.
●
Includes Quick Message, an instant messaging client for short communications with fellow employees.
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Provides inbound call screen pop with Outlook contact name and clickable options to take the call, send to
voicemail, or send a Quick Message.
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Offers Quick Presence to conveniently display availability, location, and notes for contacts in directories and
search results.
●
Offers Quick Dial from any application, including Webpages, by highlighting a number and selecting
Quick Dial.
Cisco Unified CallConnector for Microsoft Windows, especially designed for the small and medium-sized business
(SMB) or branch-office user, is supported by Cisco Unified Communications Manager Express 4.0 and later.
Cisco Unified CallConnector Personal
Cisco Unified CallConnector for Microsoft Windows is available in two configurations:
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Cisco Unified CallConnector Personal delivers call control features for the individual user using the Cisco
Unified Communications Manager Express Telephony Application Programming Interface (TAPI) Telephony
Service Provider (TSP).
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Cisco Unified CallConnector Server requires a Windows PC hosting the server application installed at each
site giving users call control plus presence, instant messaging services, and rules-based automation based
on a Session Initiation Protocol (SIP) client-server architecture.
Cisco Unified CallConnector Personal is installed and configured on each Windows workstation associated with a
Cisco Unified IP phone. Cisco Unified CallConnector Personal delivers all the call control features listed in Table 1
and is supported by any PC running Microsoft Windows.