User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features Scheduled meetings Settings Codec C90 Profile 65” Dual Codec C60 Codec C40 Profile 65” Codec C20 Profile 52” Dual Quick Set C20 / C20 Plus Profile 52” SX20 Quick Set TC 5.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Contents Getting started What’s in this guide? The top menu bar and the entries in the Table of Contents are all hyperlinks. Just click on them to go to the topic. We recommend that you visit the Cisco web site regularly for updated versions of this guide. Go to: http://www.cisco.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting Getting started started Placing calls Using directories In-call features Scheduled meetings Settings Chapter 1 Getting started D14582.09 User guide Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 All contents are copyright © 2010–2012 Cisco Systems, Inc. All rights reserved. Version TC5.1, 02.2012 3 www.cisco.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting Getting started started Placing calls Using directories In-call features Scheduled meetings Settings The basics of the Touch Controller Do not disturb (on/off) Information bar Camera control Standby (on/off) Selfview Microphone mute (on/off) Volume Call someone Upcoming Run meetings presentations Adjust settings Any messages while you were away will be indicated
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting Getting started started Placing calls Using directories In-call features Scheduled meetings Settings Selfview and camera control You may want to check how you appear on the screen. To do this, tap Selfview as outlined... If this reveals a need for camera adjustments, then tap Camera control as outlined.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting Getting started started Placing calls Using directories In-call features Scheduled meetings Settings Adding a near end camera preset Use Camera presets to quickly change your camera’s pan, tilt and zoom—for example to change between participants and whiteboard presentation. This drop-down list appears if more than one camera is connected. Tap Camera control as shown...
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting Getting started started Placing calls Using directories In-call features Scheduled meetings Settings Changing an existing near end camera preset Changes to any of the Camera presets can be made any time. This drop-down list appears if more than one camera is connected. Tap Camera control as shown... ...
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting Getting started started Placing calls Using directories In-call features Scheduled meetings Settings Removing an existing near end camera preset This drop-down list appears if more than one camera is connected. Tap Camera control as shown... If needed, scroll to show the camera preset to be removed () and then tap > of that preset to expand the menu ().
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting Getting started started Placing calls Using directories In-call features Scheduled meetings Settings Sound matters Ring tones and sounds Do not disturb You may deactivate the microphone for privacy reasons, if needed (). To set ringtones and sound, tap More () followed by Settings (). Then tap Ringtone & Sound Settings ().
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Placing calls Using directories In-call features Scheduled meetings Settings Chapter 2 Placing calls D14582.09 User guide Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 All contents are copyright © 2010–2012 Cisco Systems, Inc. All rights reserved. Version TC5.1, 02.2012 10 www.cisco.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Placing calls Using directories In-call features Scheduled meetings Settings Calling someone by entering the name, address or number Tap in the Search or Dial field (). Tap Call as outlined. This will produce the virtual keyboard. Tap to switch to the numerical keyboard (). To switch back to QWERTY keyboard tap .
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Placing calls Using directories In-call features Scheduled meetings Settings Searching and calling an entry in any of the lists Tap in the Search or Dial field (). Tap Call, as outlined. This will produce the virtual keyboard. Tap to switch to the numerical keyboard. To switch back to QWERTY keyboard tap .
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Placing calls Using directories In-call features Scheduled meetings Settings Calling an entry in one of the lists Tap Call, as outlined. ... then tap Favorites, Directory, or History. Scroll among the entries, if needed ... Berlin Favorites.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Placing calls Using directories In-call features Scheduled meetings Settings Calling more than one Calling more than one is an optional feature that may, or may not, be present on your system. If in doubt, ask your System Administrator.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using Using directories directories In-call features Scheduled meetings Settings Chapter 3 Using Favorites, Directory and History D14582.09 User guide Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 All contents are copyright © 2010–2012 Cisco Systems, Inc. All rights reserved. Version TC5.1, 02.2012 15 www.cisco.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using Using directories directories In-call features Scheduled meetings Settings History Directory Favorites History lists the received, placed and missed calls since the last time the list was cleared. The Directory serves as your corporate phone book. This directory cannot be edited by you.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features features In-call Scheduled meetings Settings Chapter 4 In-call features D14582.09 User guide Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 All contents are copyright © 2010–2012 Cisco Systems, Inc. All rights reserved. Version TC5.1, 02.2012 17 www.cisco.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features features In-call Scheduled meetings Settings Features in a call—an overview Camera control lets you pan and zoom your own camera as well as define and use camera presets Do not disturb on or off Selfview on or off The chosen layout of the screen is shown here (Multisite only Gain access to the Settings Change t
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features features In-call Scheduled meetings Settings Calling participants to add them to an ongoing call (Multisite) Calling more than one using Multisite is an optional feature that may, or may not, be present on your system. If in doubt, ask your System Administrator.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features features In-call Scheduled meetings Settings Calling participants to add them to an ongoing call (Multiway™) Calling more than one using Multiway™ is an optional feature that may, or may not, be present on your system. If in doubt, ask your System Administrator.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features features In-call Scheduled meetings Settings Receiving another incoming call This is an optional feature that may, or may not, be present on your system. If in doubt, ask your System Administrator. You may now: • Tap Accept & JOIN to include the incoming call in the conference.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features features In-call Scheduled meetings Settings Putting a member of a group on hold and back again This is an optional feature that may, or may not, be present on your system. If in doubt, ask your System Administrator. Assume that you are in a call with more than one. Tap the member you intend to put on hold.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features features In-call Scheduled meetings Settings Transferring an ongoing call This is an optional feature that may, or may not, be present on your system. If in doubt, ask your System Administrator. Tap Transfer. In an ongoing call, tap the name along the bottom line, as outlined...
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features features In-call Scheduled meetings Settings Transferring a member of an ongoing conference This is an optional feature that may, or may not, be present on your system. If in doubt, ask your System Administrator. Tap Transfer. Tap the one to be transferred...
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features features In-call Near end camera control Scheduled meetings Settings Near end camera presets This drop-down list appears if more than one camera is connected. Tap the Camera icon... ... adjust zoom and pan as required. Tap anywhere outside the menu to exit.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features features In-call Scheduled meetings Settings Sharing contents—conducting presentations You may alter the screen layout when sharing contents—see the next page for more. You must be in a call to be allowed to do layout changes. Contents can be shared in a call—or outside a call.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features features In-call Scheduled meetings Settings Layout control This applies to all multisite calls and to point-to-point calls having a presentation running. You may alter the screen layout when you are in a call. ... then tap Layout ... ... and finally select your preferred layout.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features Scheduled meetings meetings Scheduled Settings Chapter 5 Scheduled meetings D14582.09 User guide Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 All contents are copyright © 2010–2012 Cisco Systems, Inc. All rights reserved. Version TC5.1, 02.2012 28 www.cisco.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features Scheduled meetings meetings Scheduled Settings Looking into the List of Meetings This is an optional feature. Tap Meetings to display the list of upcoming meetings on this endpoint... The List of Meetings contains 14 days of scheduled meetings. The list is sorted using Grouping headers.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features Scheduled meetings meetings Scheduled Settings Joining a Meeting All features shown on this page are optional. When a schedules a meeting is about to start a reminder will appear. To join the meeting tap JOIN MEETING (), as outlined. This connects you to the “dial-in“ address.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started The video endpoints whose use is described in this manual can be configured via the touch screen controller or via its web interface. For full access to all configurable parameters the web interface must be used. The Touch Controller provides access to a limited set of parameters only.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features Scheduled meetings Settings Settings Gaining access to the Settings Access the Settings as follows: Tap More ... D14582.09 User guide Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 All contents are copyright © 2010–2012 Cisco Systems, Inc. All rights reserved. Version TC5.1, 02.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features Scheduled meetings Settings Settings System Information The System Information pane contains information on the system’s software and hardware versions and connections, SIP and H.323 status etc. D14582.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features Scheduled meetings Settings Settings Call Status The Call Status pane provides information on call rate, encryption, as well as important video and audio parameters. D14582.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features Scheduled meetings Settings Settings Language The Language pane lets you specify the Touch interface menu language. D14582.09 User guide Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 All contents are copyright © 2010–2012 Cisco Systems, Inc. All rights reserved. Version TC5.1, 02.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features Scheduled meetings Settings Settings Camera Control & Settings The Camera Control & Settings pane lets you set the whitebalance and exposure of the camera. If you do not want to tweak this yourself, just leave it up to the system by selecting Auto.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features Scheduled meetings Settings Settings Ringtone & Sound Settings The Ringtone & Sound Settings pane lets you specify: • • • Keytones on or off. When set to on you will hear a sound every time you tap a field on the Touch controller. Ringtone volume. How loud your ringtone shall sound. Ringtone.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features Scheduled meetings Settings Settings Main source selection Select what shall be the principal main source set as default. You may still choose another when working with the system, but this will be the default setting.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features Scheduled meetings Settings Settings Administrator settings—Date, Time & Location The Date, Time & Location settings let you specify: • • • • 24h or 12h time format. Your preferred date format. Your preferred time zone. Whether date and time shall be set automatically or manually.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features Scheduled meetings Settings Settings Administrator settings—Call settings The Call Settings pane lets you specify: • • • • • Auto Answer On or Off. If you set this to On, the system will respond automatically to incoming calls. Note that the microphone will NOT be muted.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features Scheduled meetings Settings Settings Administrator settings—IP settings for the codec The IP settings pane for the Codec of the system lets you specify whether to use IPv4 or IPv6. D14582.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features Scheduled meetings Settings Settings Administrator settings—IP settings for the Touch controller The IP settings pane for the Touch of the system lets you specify whether to use IPv4 (below left) or IPv6 (below right). D14582.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features Scheduled meetings Settings Settings Administrator settings—Pairing The Pairing pane shows status on the pairing of the Codec and the Touch controller of your video system. It also provides you with the option of unpairing the two. D14582.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features Scheduled meetings Settings Settings Administrator settings—H.323 settings The H.323 Settings pane lets you specify: • • • • • An H.323 alias. Your H.323 id. Gatekeeper discovery (Manual or Automatic). The Gatekeeper address must be specified by you if discovery has been set to manual.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features Scheduled meetings Settings Settings Administrator settings—SIP settings The SIP settings pane lets you specify: • • • • • • Your URI. The Default transport layer, this can be set to TCP, UDP, TLS or Auto. The Proxy type can be set to Standard, Alcatel, Avaya, Cisco, Microsoft, Nortel, Experimental, Siemens.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features Scheduled meetings Settings Settings Administrator settings—Provisioning Provisioning connects you to CUCM, Callway or VCS. When either of these were ordered and received from Cisco you should also have obtained the necessary information and codes. Just follow the wizard. D14582.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features Scheduled meetings Settings Settings Administrator settings—Multiway Settings All endpoints using the TC series software offers Multiway as a means of creating video conferences with more than just two participants.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features Scheduled meetings Settings Settings Administrator settings—Web Snapshots You may gain access to your video system through its web interface. To learn more about how to do that consult the Administration Guide for your system. This guide is available separately for download from www.cisco.com.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features Scheduled meetings Settings Settings Administrator settings—EMC Resilience mode If the Touch controller is used in environments with considerable amounts of electromagnetic noise present, you may experience an appearance of false signals—as if someone tapped the Touch controller when obviously nobody did so.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features Scheduled meetings Settings Settings Administrator settings—Reset You may want to reset your video system. Note that you will loose all configurations, the call history and your local list of contacts. Release keys and options installed will be retained. D14582.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features Scheduled meetings Settings Settings Administrator settings—Restart system Use this to restart your system in an orderly manner. D14582.09 User guide Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 All contents are copyright © 2010–2012 Cisco Systems, Inc. All rights reserved.
User guide Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 Contents Getting started Placing calls Using directories In-call features Scheduled meetings Settings Settings THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.
