Datasheet
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Manager features—Immediate divert or transfer, do not disturb, divert all calls, call intercept, call filtering on CLID, intercom,
and speed dials
Assistant features—Intercom, immediate divert or transfer, divert all calls, and manager call handling through assistant console
application
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Manager-assistant service (Cisco Unified CallManager Assistant application) shared-line support:
Manager features—Immediate divert or transfer, do not disturb, intercom, speed dials, barge, direct transfer, and join
Assistant features—Handle calls for managers; view manager status and calls; create speed dials for frequently used numbers;
search for people in directory; handle calls on their own lines; immediate divert or transfer, intercom, barge, privacy, multiple
calls per line, direct transfer, and join; send DTMF digits from console; and MWI status of manager phone
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Manager-assistant service (Cisco Unified CallManager Assistant application) system capabilities—Multiple managers per assistant
(up to 33 lines) and redundant service
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Manager-assistant service on Cisco IP phones with Cisco Unified CallManager 5.1
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*MWI
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*Multiparty conference—Impromptu with add-on, meet-me features
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*Multiple calls per line appearance
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*Multiple line appearances per phone
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*Music on hold
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*Mute capability from speakerphone and handset
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*On-hook dialing
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Operator attendant—Cisco Unified CallManager Attendant Console: call queuing, broadcast hunting, and shared line support
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*Privacy
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*Real-time QoS statistics through HTTP browser to phone
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*Recent dial list—Calls to phone, calls from phone, autodial, and edit dial
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*Service URL—single-button access to IP phone service
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*Single directory number and multiple phones—Bridged line appearances
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*Speed dial—Multiple speed dials per phone
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*Station volume controls (audio and ringer)
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*Transfer—Blind, consultative, and direct transfer of two parties on a line
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*User-configured speed dial and call forward through Web access
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*Video (SCCP, H.323, and SIP)
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*Web services access from phone
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*Web dialer—Click to dial
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*Wideband audio codec support—Proprietary 16-bit resolution, 16-kHz sampling rate codec
Summary of Administrative Features
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Application discovery and registration to SNMP manager
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AXL SOAP API with performance and real-time information
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Cisco Unified CallManager BAT










