Datasheet

Data Sheet
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Product Specifications
Platforms
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Cisco MCS 7800 Series, including the Cisco MCS 7815, 7816, 7825, 7835, and 7845
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Selected third-party servers; for details, visit:
http://www.cisco.com/go/swonly
Bundled Software
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Cisco Unified CallManager Version 4.3—This is a Windows server-based call-processing
and call-control application.
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Cisco Unified CallManager Version 4.3 configuration database—This database contains
system and device configuration information, including dial plan.
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Cisco Unified CallManager administration software
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Cisco Unified CallManager Auto-Attendant—This application is bundled with Cisco Unified
CallManager with the extended services CD.
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Cisco Unified CallManager Attendant Console—This application allows a receptionist to
answer and transfer or dispatch calls within an organization. The attendant can install the
attendant console, which is a client-server application, on a PC that runs Windows 98, ME,
NT 4.0 (Service Pack 4 or greater), 2000, or XP. The attendant console connects to the
Cisco Telephony Call Dispatcher (TCD) server for login services, line state, and directory
services. Multiple attendant consoles can connect to a single Cisco TCD server.
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Cisco Unified CallManager CDR Analysis and Reporting Tool (CAR)—This application
provides reports for calls based on CDRs. Report features include calls on a user basis,
calls through gateways, simplified call quality, and a CDR search mechanism. In addition,
Cisco Unified CallManager CAR provides limited database administration; for example,
deleting records based on database size.
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Cisco Unified CallManager Bulk Administration Tool (BAT)—This application allows the
administrator to perform bulk add, delete, and update operations for devices and users.
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Cisco Unified CallManager Real-Time Monitoring Tool (RTMT)—This client tool monitors
real-time behavior of the components in a Cisco Unified CallManager cluster. It uses HTTP
and TCP to monitor device status, system performance, device discovery, and computer
telephony integration (CTI) applications. It connects directly to devices by using HTTP for
troubleshooting system problems.
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Cisco Unified CallManager Trace Collection Tool—This tool collects traces for a Cisco
Unified CallManager cluster into a single zip file. The collection includes all traces for Cisco
Unified CallManager and logs such as Event Viewer (application, system, and security), Dr.
Watson log, Cisco Update, Prog logs, RIS DC logs, Structured Query Language (SQL)
logs, and Microsoft Internet Information Services (IIS) logs.
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Cisco Conference Bridge —This application provides software conference bridge resources
that can be used by Cisco Unified CallManager.
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Cisco Customer Directory Configuration Plug-in—This plug-in guides the system
administrator through the configuration process for integrating Cisco Unified CallManager
with Microsoft Active Directory and Netscape Directory Server.
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Cisco Unified CallManager Assistant—Cisco Unified CallManager Assistant provides call-
routing and display capabilities required by busy administrative assistants and their
managers in a business environment. By combining a PC-based console application and