Datasheet

Cisco Systems, Inc.
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Additional features include:
• Real-time monitoring of keyinformation thatrelates to device performance, traffic, and usage,with metricssuch
as utilizationpercentage, frames transmitted and received,errors, and avariety of otherdevice-specific indicators
• The ability to change device configurations such as IP route, VLAN, and duplex settings
• On-demand access to Cisco.com, Cisco’s Web site, for new and updated device support
• A Web-based application that allows multiuser access to a single CiscoView server
CiscoView is supported on the Cisco 1760 router.
CiscoWorks 2000 Resource Manager Essentials, a member of the CiscoWorks2000 family of network management
products, is a powerful suite of Web-based applications offering network management solutions for Cisco switches,
access servers, and routers. The Resource Manager Essentials browser interface allows easy access to information
critical to network uptimeand simplifiestime-consuming administrativetasks. TheManagement Connectionfeature
in Resource Manager Essentials adds Web-level integration of other management tools from Cisco and partner
companies, thereby enabling utilization of these tools and applicationsto createa seamless,central pointof network
administration. Comprising six applications and optional add-on packages such as CiscoWorks for Switched
Internetworks Campus, Resource Manager Essentials includes:
• Inventory Manager
• Change Audit
• Device Configuration Manager
• Software Image Manager
• Availability Manager
• Syslog Analyzer
• Cisco Management Connection
CiscoWorks2000 Resource Manager Essentials version 3.3 is supported on the Cisco 1760 router.
Device Fault Manager (DFM) provides real-time fault analysis for devices and alerts network managers of critical
conditions within the network. DFM provides:
• Real-time fault analysis for Cisco devices
• Intelligent Cisco trap generation for integration with enterprise management systems
• No rules to write—ever
Device Fault Manager support on the Cisco 1760 router is targeted for Q3CY2002.
Service and Support
Technical Support Services
Technical Support Services for the Cisco 1760 router are available through Cisco SMARTnet™ and SMARTnet
Onsite service programs. CiscoSMARTnetsupport augments the resourcesof youroperations staff;it providesthem
access to a wealth of expertise, both on line and via telephone, the abilityto refresh their systemsoftware at will, and
a range of hardware Advance Replacement options. Table 12 details the features and benefits of Cisco SMARTnet
offerings.
Cisco SMARTnet Onsite provides all SMARTnet services and complements the hardware Advance-Replacement
featurebyadding the servicesofafieldengineer, offering supportthatcanbecritical for thoselocationswherestaffing
is insufficient or unavailable to perform parts-replacement activities.