User Guide
Table Of Contents
21
Cisco AnyConnect Secure Mobility Solution Guide
Cisco AnyConnect Secure Mobility Solution Guide
Troubleshooting
For more information on configuring the Cisco AnyConnect secure mobility
client, read the Cisco AnyConnect Secure Mobility Client Administrator Guide.
See
Additional Documentation, page 22 for the location.
Troubleshooting
Web Security appliance:
• AnyConnect Secure Mobility events are included in the User Discovery
Service (UDS) log.
• The Web Security appliance web interface has a button to test connectivity to
the configured adaptive security appliances.
• Use the musstatus CLI command to view adaptive security appliance to Web
Security appliance connections and statistics.
Adaptive security appliance:
• mus server enable <port> command can be verified using show config |
include mus
• debug webvpn mus <1-255> enables additional AnyConnect Secure Mobility
debug information.
• Logs are available via syslog.
ASDM:
• Monitoring -> VPN -> WSA Sessions show host and uptime statistics.
AnyConnect Secure Mobility client:
• DART collects endpoint event logs, install logs, system information, dump
files, profile, preferences, and more.
• Produces a zip file.
• Can be dynamically installed from adaptive security appliance or using a
standalone installer.
• Can be launched from the Start menu or client using a Troubleshoot button.