User Guide

SUPPORTED AUTHENTICATION CHARACTERS
CHAPTER 16: AUTHENTICATION 381
SUPPORTED AUTHENTICATION CHARACTERS
This section lists the characters the Web Security appliance supports when it communicates
with LDAP and Active Directory servers. For authentication to work properly, verify that your
authentication servers only use the supported characters listed in this section.
For example, according to Table 16-16, the appliance can validate users with the following
Active Directory user name:
jsmith#123
And according to Table 16-16, the appliance cannot validate users with the following Active
Directory user name:
jsmith+
Active Directory Server Supported Characters
Table 16-16 lists the characters the Web Security appliance supports for the User Name field
for Active Directory servers.
Note — The Web Security appliance supports the percent ( % ) character for end users
browsing the web. However, you cannot use a user name with the percent ( %) character to
join the Active Directory domain when you create an NTLM authentication realm.
Table 16-17 lists the characters the Web Security appliance supports for the Password field for
Active Directory servers.
Table 16-16 Supported Active Directory Server Characters — User Name Field
Supported Characters Characters Not Supported
A...Z a...z
0 1 2 3 4 5 6 7 8 9
` ~ ! # $ % ^ & ( ) _ - { } ' .
space
/ \ [ ] : ; | = , + * ? < > @ "
Table 16-17 Supported Active Directory Server Characters — Password Field
Supported Characters Characters Not Supported
A...Z a...z
0 1 2 3 4 5 6 7 8 9
` ~ ! # $ ^ & ( ) _ - { } ' .
/ [ ] : | * ? @ + \ , ; " = < >
space
N/A