User Guide
CONFIGURING IRONPORT NOTIFICATION PAGES
CHAPTER 12: NOTIFYING END USERS 243
Table 12-1 describes the settings you can configure for IronPort notification pages.
4. Click the “Preview Notification Page Customization” link to view the current end-user
notification page in a separate browser window.
5. Submit and commit your changes.
Table 12-1 IronPort Notification Page Settings
Setting Description
Custom Message Choose whether or not to include additional text you specify on
each notification page.
When you enter a custom message, AsyncOS places the message
before the last sentence on the notification page which includes
the contact information.
You can include some HTML tags in lower case to format the text.
For a list of supported HTML tags, see “Supported HTML Tags in
Notification Pages” on page 258.
See “Custom Text and Logos: Authentication, and End-User
Acknowledgement Pages” on page 258 for more information about
working with custom messages.
Contact Information Choose whether or not to customize the contact information listed
on each notification page.
AsyncOS displays the contact information sentence as the last
sentence on a page, before providing notification codes that users
can provide to the network administrator.
End-User Misclassification
Reporting
Choose whether or not users can report misclassified URLs to
IronPort Systems.
When you enable this option, an additional button appears on the
IronPort notification pages for sites blocked due to suspected
malware or URL filters. This button allows the user to report when
they believe the page has been misclassified. It does not appear for
pages blocked due to other policy settings.
When a user presses this button, data about the blocked request
gets sent to the Web Security appliance. AsyncOS logs the
information in the Feedback Log, summarizes the data, and
forwards it to IronPort.
This feature helps improve efficiency for administrators, and the
IronPort Customer Support process. Additionally, misclassification
reports improve the efficacy of URL filtering.