Maintenance Manual
4
Maintenance Checklists for Active Directory on a Cisco Unity System with Exchange as the Message Store
OL-18878-01
Checklist—Every Three Months
Checklist—Every Three Months
Ta b l e 3 Do Every Three Months
Task and Instructions Date Completed
1. Confirm that the Cisco Unity server can access all domain controllers and global catalog servers in the site:
a. Log on to the Cisco Unity server, and run the DC/GC Reconnect Settings tool.
b. On the Domain Controller tab, if the Enable Automatic Server Search Functionality on Reconnects for This Domain check
box is selected, write down the name of the server that is listed in the Manual Primary Domain Controller field, and clear the
check box.
c. In the Manual Primary Domain Controller field, enter the name of one of the domain controllers in the Active Directory site
in which this Cisco
Unity server resides.
d. Click Test.
e. If the test fails for the specified domain controller, find and resolve the problem.
f. When the test succeeds, repeat Task c. through Task e. for every domain controller in the Active Directory site.
g. After you have checked the last domain controller, if the Enable Automatic Server Search Functionality on Reconnects for
This Domain check box was selected when you started the tool, select it again.
If the check box was not selected, in the Manual Primary Domain Controller field, enter the name of the server that you wrote
down in Task
b.
h. On the Global Catalog tab, if the Enable Automatic Server Search on Reconnect check box is selected, write down the name
of the server that is listed in the Manual Global Catalog Server Primary field, and clear the check box.
i. In the Manual Global Catalog Server Primary field, enter the name of one of the global catalog servers in the Active Directory
site in which this Cisco
Unity server resides.
j. Click Test .
k. If the test fails for the specified global catalog server, find and resolve the problem.
l. When the test succeeds, repeat Task i. through Task k. for every global catalog server in the Active Directory site.
m. After you have checked the last global catalog server, if the Enable Automatic Server Search on Reconnect check box was
selected when you started the tool, select it again.
If the check box was not selected, in the Manual Global Catalog Server Primary field, enter the name of the server that you
wrote down in Task
h.
n. Repeat Task a. through Task m. on one Cisco Unity server in every Active Directory site that includes a Cisco Unity server.
__________
__________
__________
__________