Cisco Unity ViewMail for Microsoft Outlook Version 8.x : Maintenance Manual : Page 3

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Maintenance Checklists for Active Directory on a Cisco Unity System with Exchange as the Message Store

OL-18878-01

Checklist—Every Month

Ta b l e 2 Do Every Month

Task and Instructions Date Completed

1. On the Cisco Unity server, run the Permissions wizard in Report mode to confirm that the

Cisco

Unity installation, directory services, and message store services accounts still have the

permissions required to function properly.

See the Help file “Permissions Wizard Report Mode Help” for the applicable version of the wizard,

available at

http://CiscoUnityTools.com/.

__________ __________ __________

2. Check the following servers for event log errors and warnings:

• The current domain controller for each Cisco Unity server.

• The current global catalog server for each Cisco Unity server.

• In each domain that includes one or more Cisco Unity servers, the servers that are assigned the

Infrastructure Master, Relative ID Master, and PDC Emulator roles.

We recommend that you begin by initially monitoring all errors and warnings in the Event log. As

you gain experience reviewing the events, you can filter out those that are not a cause for concern in

your environment.

__________ __________ __________

3. Optional: Check the status and network connectivity of domain controllers and the servers that are

assigned the Infrastructure Master, Relative ID Master, and PDC Emulator roles.

Run the following Microsoft tools on the domain controllers with which the Cisco Unity system

communicates in each domain that includes one or more Cisco

Unity servers:

• DCDiag analyzes the state of domain controllers.

• Netdiag tests network connectivity.

__________ __________ __________