Cisco Unity ViewMail for Microsoft Outlook Version 8.x : Maintenance Manual : Page 2

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Maintenance Checklists for Active Directory on a Cisco Unity System with Exchange as the Message Store

OL-18878-01

Checklist—New, Changed, or Upgraded System

Ta b l e 1 Do On a New, Changed, or Upgraded System

Task and Instructions Date Completed

1. Before installing a new Cisco Unity server (optional): Check the status and network connectivity of

domain controllers and the servers that are assigned the Infrastructure Master, Relative ID Master,

and PDC Emulator roles.

Run the following Microsoft tools on the domain controllers with which the Cisco Unity system

communicates in each domain that includes one or more Cisco

Unity servers:

• DCDiag analyzes the state of domain controllers.

• Netdiag tests network connectivity.

__________ __________ __________

2. After installing a new Cisco Unity server: Confirm that the Cisco Unity server is synchronizing data

with Active Directory:

a. In Active Directory, create as many test users as you have Cisco Unity servers.

b. Log on to each of the Cisco Unity servers, and create one Cisco Unity subscriber by importing

a different test user from the ones that you created in Task

a. Give each test user a valid

extension.

c. Allow enough time for the data to replicate to each of the Cisco Unity servers.

If all of the Cisco Unity servers are in the same site, replication should complete within a half

hour. If the Cisco

Unity servers are in multiple sites, the amount of time required for replication

to complete depends on the intersite replication schedule.

d. In the Cisco Unity Administrator, confirm that you can see subscribers on other servers.

e. In Active Directory, delete all of the test users.

f. Allow enough time for the deletions to replicate to each of the Cisco Unity servers.

If all of the Cisco Unity servers are in the same site, replication should complete within a half

hour. If the Cisco

Unity servers are in multiple sites, the amount of time required for replication

to complete depends on the intersite replication schedule.

g. Confirm that the corresponding Cisco Unity subscribers no longer appear in the Cisco Unity

Administrator.

__________ __________ __________

3. Confirm that the Cisco Unity installation and service accounts and other Cisco Unity-specific

accounts in Active Directory exist and that they are enabled, if required.

For more information, see the “Securing Accounts” chapter of the applicable Security Guide for

Cisco

Unity (With Microsoft Exchange) at

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_maintenance_guides_list.html.

__________ __________ __________