Quick Setup Guide
2-3
Cisco Unified Communications Express Historical Reporting Client Configuration Guide
OL-14986-01
Chapter 2 Installation and Configuration
Setting User Permissions to Cisco UCE Historical Reports
The upgrade/reinstall is complete.
b. To uninstall the Cisco UCE Historical Reporting Client, choose Uninstall Version and click Next.
The “Confirm Uninstall” dialog box appears.
–
Click OK.
After a pause, the message “Maintenance Complete” appears.
–
Click Finish.
The uninstall is complete.
Step 4 If you are installing In the Cisco Historical Reporting Client Setup dialog box, click Next.
The message “Cisco Historical Reporting Client is configuring your new software installation” message
appears.
The message “Please select the drive where you would like to install CUCE Historical Reporting Client”
appears.
Step 5 Choose a drive and click Next.
The License Agreement appears.
Step 6 After reading the license agreement, click Ye s.
The message “Please enter the CUCE hostname or IP address” appears.
Step 7 Enter the hostname or IP address of the Cisco Unified Communications Express host, and click Next.
If you do not enter this information now, you can enter it later when you start the Cisco UCE
Historical Reporting Client. The IP address/hostname is the address of the Cisco Unity Express module.
The message “Start Copying Files. Review settings before copying files” appears.
Step 8 Click Next.
The message “Would you like to create a shortcut for CUCE Historical Reports on your desktop?”
appears in the Desktop Shortcut dialog box.
Step 9 Click Yes to create a shortcut for Cisco UCE Historical Reporting Client on your Windows desktop.
The message “InstallShield Wizard Complete” appears in the Cisco UCE Historical Reporting Client
Setup dialog box.
Step 10 Click Finish.
The install is complete. The computer restarts, if necessary.
Setting User Permissions to Cisco UCE Historical Reports
This section explains how to set user permissions to access the following reports. These topics are
explained in the “Report Descriptions” section on page 4-1.
• Abandoned Call Detail Activity Report, page 4-1
• Application Performance Analysis Report, page 4-3
• Call Custom Variables Report, page 4-2
• Called Number Summary Activity Report, page 4-3
• Traffic Analysis Report, page 4-5