Information Guide

Note: If you get a message like this:
vnt−3745−41a#service−module service−Engine 4/0 session
Trying 172.18.106.66, 2129 ...
% Connection refused by remote host
Clear the TTY line in question. In this case, it is 129 (2129 − 2000). You can also see this in the output of the
service−module service−Engine 4/0 status command output. The output states Service Module
supports session via TTY line 129. In order to clear the line, enter the clear line 129 command
and press enter in order to confirm. Then repeat the service−module service−Engine 4/0 session command.
View All Cisco Unity Express Users
Now you can view all the users on the Cisco Unity Express system with the show users command:
cue−3745−44a>show users
pparker
ckent
bwayne
marschne
jdoe
View Cisco Unity Express Group Members
Look at the members of the Administrators group that use the show group detail groupname
Administrators command in order to see which users have administrative rights:
cue−3745−44a>show group detail groupname Administrators
Full Name: Administrators
Description:
Phone:
Phone(E.164):
Language: systemDefault(en_US)
Owners:
Members: marschne ckent
Privileges: superuser ManagePrompts ManagePublicList ViewPrivateList
Note: The groupname (Administrators) is case sensitive. If you use "administrators" instead, you get a
message that says Group administrators does not exist.
Create a New User
Use the user <username> create command to create a new user. In this example, the new user is
"Administrator":
cue−3745−44a>user Administrator create
Add a User to the Administrators Group
Assign the user to the Administrators group with the user <username> group Administrators command.
cue−3745−44a> user Administrator group Administrators
Now you can verify the group membership with the show group detail groupname Administrators
command.