Manual

Cisco Unified Communications Manager Express SIP Trunk Integration Guide for Cisco Unity Connection Release 9.x

OL-20348-01

Testing the Integration

Step 10 Confirm that the MWI on Phone 1 is activated. The activated MWI means that the phone system and

Cisco Unity Connection are successfully integrated for turning on MWIs.

To Test Listening to Messages

Step 1 From Phone 1, enter the internal pilot number for Cisco Unity Connection.

Step 2 When asked for your password, enter the password for the test user. Hearing the request for your

password means that the phone system sent the necessary call information to Cisco Unity Connection,

which correctly interpreted the information.

Step 3 Confirm that you hear the recorded name for the test user (if you did not record a name for the test user,

you will hear the extension number for Phone 1). Hearing the recorded name means that Cisco Unity

Connection correctly identified the user by the extension.

Step 4 Listen to the message.

Step 5 After listening to the message, delete the message.

Step 6 Confirm that the MWI on Phone 1 is deactivated. The deactivated MWI means that the phone system and

Cisco Unity Connection are successfully integrated for turning off MWIs.

Step 7 Hang up Phone 1.

Step 8 On the Port Monitor, confirm that the state of the port handling the call changes to “Idle.” This state

means that the port was successfully released when the call ended.

To Set Up Supervised Transfer on Cisco Unity Connection

Step 1 In Cisco Unity Connection Administration, on the Edit Transfer Rule page for the test user, in the

Transfer Type field, select Supervise Transfer.

Step 2 In the Rings to Wait For field, enter 3.

Step 3 Select Save.

Step 4 Minimize the Cisco Unity Connection Administration window.

Do not close the Cisco Unity Connection Administration window because you will use it again in a later

procedure.

To Test Supervised Transfer

Step 1 From Phone 2, enter the access code necessary to get an outside line, then enter the number outside

callers use to dial directly to Cisco Unity Connection.

Step 2 On the Port Monitor, note which port handles this call.

Step 3 When you hear the opening greeting, enter the extension for Phone 1. Hearing the opening greeting

means that the port is configured correctly.

Step 4 Confirm that Phone 1 rings and that you do not hear a ringback tone on Phone 2. Instead, you should

hear the indication your phone system uses to mean that the call is on hold (for example, music).