Maintenance Manual

Record Server Configuration
VoIP Devices
81
• To assign multiple devices to a Monitor Server, select the devices from
the list, click Configure Monitor Server, select the IP address for the
Monitor Server from the drop-down list, click OK, and then click Save.
– Use Shift + Click to select contiguous rows in the list of devices.
– Use Ctrl + Click to select non-contiguous rows in the list of devices.
• To assign multiple devices to a Recording Server, select the devices
from the list, click Configure Recording Server, select the IP address
for the Recording Server from the drop-down list, click OK, and then
click Save.
• To assign multiple devices to a recording type, select the devices from
the list, click Configure Recording Type, select the appropriate
recording type from the drop-down list, click OK, and then click Save.
• To assign multiple devices to an agent, select the devices from the list,
click Configure Agent, choose the agent from the drop-down list, click
OK, and then click Save.
A
DDITIONAL INFORMATION: You can only assign the following agents to multiple
devices.
– Default Hoteling Agent—An agent logs into the device using the username
and password for the default hoteling agent.
– User Login Required—An agent logs into the device using their own login
information.
• To assign a device to an agent, double-click the device’s Agent field,
select the agent from the drop-down list, and then click Save.
A
DDITIONAL INFORMATION: You can type text in the drop-down field to filter the list of
agents to show only agents whose first name, last name, or Windows login begins
with the entered text.
If that agent is already assigned to a device, you are asked if you want to switch the
association to the current device.
– If you select Yes, the agent will be assigned to this device and removed
from the other device.
– If you select No, no association is made and you can select another agent
to assign to this device.
• To assign a device to a Monitor Server, double-click the device’s
Monitor Server field, choose the IP address for the Monitor Server from
the drop-down list, and then click Save
A
DDITIONAL INFORMATION: You cannot associate a Monitor server with a Remote
Agent Port (CTI port) device because the server for the Monitor service must be
found at run-time.