Maintenance Manual

Record Server Configuration

Cisco MediaSense Recording Limitations

Cisco MediaSense Recording has the following limitations:

• Cisco does not support Live Monitoring with Cisco MediaSense Recording.

• Cisco does not support the Recording API (tag, delete, metadata, pause,

resume, restart, login, or logout) with Cisco MediaSense Recording.

• MediaSense only supports a single MediaSense cluster.

• Cisco does not support Hot Desking with Calabrio MediaSense Recording.

• Cisco does not support Extension Mobility with Cisco MediaSense Recording.

• Cisco does not support Desktop Recording as a backup method for Cisco

MediaSense Recording.

• Cisco does not support SRTP with Cisco MediaSense Recording.

• Cisco does not support MANA CDR (QM3002 notification trigger) with Cisco

MediaSense Recording. The MANA CDR report does not support devices that

are recorded by Cisco MediaSense. If your site is a mixed-recording

environment where Server Recording or Network Recording and MediaSense

Recording are used together, the CDR report will not be accurate since

MediaSense devices result in false positives.

• Cisco does not support Direct Outbound Recordings (Blog recordings) with

Cisco MediaSense Recording.

• All CUBE MediaSense calls are treated as inbound calls.