Maintenance Manual

Site Configuration
Monitoring and Notification
59
Detail (Tab Delimited)
Status Report
Start Time: 01/11/2008 15:23:41
End Time: 01/11/2008 16:23:41
Extensions with Missed Calls: 
Ext Agent Found Missed % Missed 
1545 JonesM 0 8 100%
2201 SmithB 0 16 100%
Missed Calls (all times in GMT):
CallID Agent Ext ANI DNIS StartTime Duration
16778554 JonesM 1545 2671 1545 01/11/2008 03:29:3613000
16778560 JonesM 1545 2671 1545 01/11/2008 03:29:5214000
16778561 JonesM 1545 2671 1545 01/11/2008 03:30:097000
16778594 JonesM 1545 2671 1545 01/11/2008 03:36:0112000
16778596 JonesM 1545 2671 1545 01/11/2008 03:36:1811000
Detail (Plain Text)
Status Report
Start Time: 01/11/2008 15:24:57
End Time: 01/11/2008 16:24:57
Extensions with Missed Calls: 
Ext Agent Found Missed % Missed
1545 JonesM 0 8 100%
2201 SmithB 0 16 100%
Missed Calls (all times in GMT):
Call ID = 16778554
Agent = JonesM
Ext = 1545
ANI = 2671
DNIS = 1545
Start = 01/11/2008 03:29:36
End = 01/11/2008 03:29:49
Duration= 13 sec
Call ID = 16778560
Agent = JonesM
Ext = 1545
ANI = 2671
DNIS = 1545
Start = 01/11/2008 03:29:52
End = 01/11/2008 03:30:06
Duration= 14 sec