Maintenance Manual

Site Configuration

Monitoring and Notification

Use the Monitoring and Notification window (Figure 14) to enable the monitoring and

notification (MANA) service, and to configure the following information.

• Method used to notify administrators/supervisors of a system problem.

• Email address of the person(s) receiving notification, if you configure email as

the means of notification.

• Trap destinations receiving notification, if you configure SNMP as the means of

notification.

• If and how often a renotification of the problem should be sent out.

• Types of problems that will trigger notification.

NOTE: You can only change the information in the Monitoring and

Notification window from the Quality Management Configuration

Setup (PostInstall.exe) or Quality Management Administrator on the

Base server. The Monitoring and Notification window in Quality

Management Administrator on a client desktop is read-only. See

“Configuration Setup” in the Installation Guide for more information on

the Configuration Setup tool.

Connection information is saved locally to the Base server so the emergency user can

still be notified using email if a major component (for example, the database) is down,

and the other email addresses are not available. This allows the Quality Management

administrator to edit the emails and allows Monitoring and Notification to notify one

user when the configuration is not accessible.

Figure 14. Monitoring and Notification window