Maintenance Manual

Site Configuration
Enterprise Settings
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You can enter the exact extension number or use the * or ? wildcards plus numbers to
configure a range of extensions. For example:
3. Click OK.
Excluding Extensions
If you have a limited number of extensions you want to exclude from being recorded,
you can configure the inclusion list to ignore only those extensions and record all
others.
For example, if you want to record all extensions except for extensions 3411, 3412,
and 3413, configure your inclusion list so that there is an asterisk in the Extensions To
Be Recorded section, and extensions 3411, 3412, and 3413 listed in the Extension To
Be Excluded From Recording section.
Extensions listed in the Extensions To Be Excluded From Recording section always take
precedence over extensions listed in the Extensions To Be Recorded section. You
cannot list the same extension (specifically or through the use of wildcards) in both
sections. For example, 12* cannot be listed in both sections.
Enter This: To Record:
6124 Extension 6124.
61* Any extensions that start with 61 and are of any length (for example,
6124, 61555, 613).
61?? Any extensions that start with 61 and are 4 digits long (for example, 6124,
6125, 6126).