Maintenance Manual

Site Configuration
Cisco Unified CC Database
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Table 3. Cisco Unified CC Database fields
Field Description
Side A Server
Name
The name of the Unified CCX server for the Side A (primary) Cisco Unified
CC database.
If the server name contains a hyphen (-), replace the hyphen with an
underscore (_) when you enter the server name in this field. This ensures
the correct configuration of the file name.
Configuration Setup appends _uccx to the name that appears in this field
the next time you run Configuration Setup.
NOTE: Do not remove _uccx from the name.
Side A IP
Address
The IP address of the Unified CCX server for the Side A (primary) Cisco
Unified CC database.
Side B Server
Name
The name of the Unified CCX server for the Side B (secondary) redundant
Cisco Unified CC database, if one exists.
If the server name contains a hyphen (-), replace the hyphen with an
underscore (_) when you enter the server name in this field. This ensures
the correct configuration of the file name.
Configuration Setup appends _uccx to the name that appears in this field
the next time you run Configuration Setup.
NOTE: Do not remove _uccx from the name.
Side B IP
Address
The IP address of the Unified CCX server for the Side B (secondary)
redundant Cisco Unified CC database, if one exists.
DB Instance
Name
The name of the Cisco Unified CCX database. The name is rdsaux01_uccx
and the field is disabled by default.
Port The port number used by the Cisco Unified CCX database. The port
number is 1504 and the field is disabled by default.
User Login ID used to access the Cisco Unified CC database. This user must
have write permission to the database. The login ID is uccxworkforce and
the field is disabled by default.
Password Password used by uccxworkforce to access the Cisco Unified CC database.