Maintenance Manual

Recordings
Quality Management Workflows
119
Field Description
Workflows Lists the existing workflows. To modify the workflows that appear in this
list, choose one of the following options.
•New—Add a new workflow to the list.
• Rename—Change the name of an existing workflow.
• Delete—Remove a workflow from the list.
End of Day The End of Day is when the uploading process begins. Recording still
continues, but those recordings are uploaded after the next “End of Day.”
Enter the time for the end of the work day in 24-hour format.
If the options are changed during the day, they do not go into effect until
the quality management workflow is reloaded just before the “End of
Day.”
Allow
Evaluators to
Change Form
Choose this option if you want to allow evaluators to choose the
evaluation form they want to use.
Recording
Retentions
Set the length of time you want the various types of recordings to be
retained.
Teams
Assigned to
Groups
Teams assigned to groups appear in this list.
Assigned
Teams
Teams assigned to this quality management workflow appear in this list. A
team can belong to only one quality management workflow at a time.