Technical References

Quality Management Service Information
24 October 2007
Uploads Stopped: Not enough
free space <path>.
Description: FTS has stopped uploading recordings to
<path> because the location at <path> is
full.
Action: Add more storage.
User is not configured to record:
<user name>.
Description: The logged-in user is not configured in QM.
No recording will take place.
Action: User QM Administrator to configure the
user.
Voice recording failed to start. Description: Voice device failed to start recording.
Action: Restart QM Recording; systems will
initialize the voice device.
Zero byte file uploaded: <file
name>.
Description: The size of the uploaded file is zero.
Action: None.
Table 6. Audit trail error messages — Continued
Message Description/Action