Technical References

Moving the Recording Storage Location
October 2007 19
Figure 3. Recording File Storage Location window.
6. Select if you want to store recordings in a local or external storage location,
and then enter or browse to the desired location in the Storage Location field.
■ Local Storage Location. A location that is physically part of the voice or
screen server, such as an internal or external hard drive.
■ External Storage Location. A location that is not physically part of the
voice or screen server, such as a network drive.
7. If you selected an external location, enter the username and password
required to access that location. If the user is a domain user, enter the name
with the format <doman>\<username>.
This user must meet these requirements:
■ The user must be known to the local server (must be a local user or a
trusted domain user)
■ If the user is a domain user, the domain specified has to be trusted by the
local server. This means the QM Recording Server being configured has to
be on a domain that is (or is trusted by) the domain entered.
■ The user must be able to log on as a service