Technical References

Logs and Debugging
October 2007 13
Enabling Debugging
By default, debugging is enabled. When debugging is enabled, keep in mind that the
more detail the debugging threshold provides, the slower the performance of your PC
and the bigger the size of the debug file. High debugging thresholds may also affect
the performance of other applications running on your PC.
There are three types of configuration files:
■ C++ files that use the *.cfg extension
■ Java files that use the *.properties extension
■ Java files whose file name begins with “log4j”
Each type of file uses a different syntax to enable debugging. The procedures below
describe the steps that must be followed for each type of file.
IMPORTANT: Disable debugging when it is no longer needed.
The available debugging thresholds are displayed in Table 5.
NOTE: Not all thresholds can be used in all configuration files. See
the procedures below for which thresholds can be used is particular
files.
QM Reporting server log4j_SQMR.properties
†
SQMR.log
QM Uploader server dbUpload.properties dbUpload.log
QM Uploader server SQMUploadController.cfg SQMUploadController0001.log
Sync Service server DirAccessSynSvr.cfg DirAccessSynSvr0001.log
True Update client splkUpdate.cfg splkUpdate0001.log
* By default, this log file is located in the C:\Program Files\Common Files\QM\log\ folder.
† By default, this configuration file is located in the C:\Program Files\Cisco\WFO_
QM\Tomcat\webapps\SQMR\conf\ folder.
Table 4. QM configuration and log files — Continued
Service/Application Location Configuration File Log File