Installation Guide

Quality Management Installation Guide
58 June 2007
QM Recording 10
QM Configuration Setup
27
CallManager Clusters window
38
Cisco Unified CC Database window
34
entering data in Initial Mode
27
entering data in Update Mode
41
Enterprise Settings window
30
QM Databases window
33
QM JTAPI Installation dialog box
40
Recording File Storage Location window
36
Status window
41
tools
42
Upload Settings window
37
QM CTI service
10
QM Databases window
33
QM Desktop
about
10
QM installation order
9
QM Recording
about
10
R
Recording File Storage Location window 36
Removing QM applications and services
55
S
Setting up named pipes 47
Setting up NT authentication
45
Status window
41
U
Upload Settings window 37