Installation Guide
Table Of Contents
- Overview
- Installing QM
- Introduction
- Prerequisites
- Installing QM Services
- QM Configuration Setup
- Setting Up NT Authentication for the Cisco Unified CC Database
- Setting Up Named Pipes for the Cisco Unified CC Database
- Installing QM Desktop Applications
- Using Automated Package Distribution Tools
- Removing QM
- Index
Using Automated Package Distribution Tools
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Installation and Uninstallation Deployment Packages
The deployment engineer should create and test both an installation and
uninstallation deployment package.
This is especially important for service release installations, which must be
uninstalled before upgrading the underlying software.
Recommended Deployment Preparation Model
1. Use a lab environment to model the pending deployment.
2. Install the servers to obtain valid client installation packages.
3. Manually deploy client installation packages to ensure that the installs are
compatible with your environment. This will isolate product installation vs.
automated deployment issues.
4. Create your deployment packages in accordance with the requirements listed
in
"Requirements" on page 51.
5. Test the deployment packages.
6. At deployment time modify your deployment packages, replacing the client
installation packages from the lab environment with valid client installation
packages from the production server.