Installation Guide
Table Of Contents
- Overview
- Installing QM
- Introduction
- Prerequisites
- Installing QM Services
- QM Configuration Setup
- Setting Up NT Authentication for the Cisco Unified CC Database
- Setting Up Named Pipes for the Cisco Unified CC Database
- Installing QM Desktop Applications
- Using Automated Package Distribution Tools
- Removing QM
- Index
Quality Management Installation Guide
50 June 2007
8. Double-click Always install with elevated privileges.
9. Set to Enabled, and then click OK.
NOTE: You must enable this GPO under both the User Configuration
and Computer Configuration sections for it to take effect.
Installation Procedure
Follow these steps to install the QM desktop applications.
To install QM desktop applications:
1. From the computer where you want to install the desktop application, start
Internet Explorer.
2. Enter the appropriate installation web page address in the Address field:
■ http://<base services IP address>:8088/TUP/QM/Administrator.htm
■ http://<base services IP address>:8088/TUP/QM/Desktop.htm
■ http://<base services IP address>:8088/TUP/QM/Recording.htm
The installation web page appears.
3. Follow the instructions on the web page to install the desktop application.
NOTE: If you attempt to install a QM application to a non-default
location, the number of characters in the defined path cannot exceed
that of the default installation location (25 characters, including
spaces).
NOTE: When installing QM Desktop, an icon for JMStudio is added to
the user’s desktop and the JMStudio application is left open on the
user’s computer. The application should be closed and the icon can
be deleted if desired.