Installation Guide
Table Of Contents
- Overview
- Installing QM
- Introduction
- Prerequisites
- Installing QM Services
- QM Configuration Setup
- Setting Up NT Authentication for the Cisco Unified CC Database
- Setting Up Named Pipes for the Cisco Unified CC Database
- Installing QM Desktop Applications
- Using Automated Package Distribution Tools
- Removing QM
- Index
Quality Management Installation Guide
36 June 2007
Recording File Storage Location Window
Figure 13. Recording Location window.
Use this window to change the location where recordings are stored on the server.
NOTE: The File Transfer Servlet that is part of the Voice service must
run as a user with access to whatever location you choose for
recordings. See
"Installing QM Desktop Applications" on page 49 for
information on setting this up.
You can change the storage location of voice recordings to any local or external folder.
It is not necessary that they be stored on the machine hosting the Voice Services.
To change the recording location:
1. Select if you want to store recordings in a local or external storage location,
and then enter or browse to the desired location in the Storage Location field.
2. If you selected an external location, enter the username and password
required to access that location.
3. Click OK.