Design Guide

MCS server or servers required for the Recording servers is defined by the maximum number of

concurrent recordings as shown in the table below:

Processor

Intel Celeron D

352 3.2 GHz

Intel Dual-Core

Xeon 3050 2.13

GHz

Intel 5140 Xeon

2.33 GHz

2 x Intel 5140

Xeon 2.33 GHz

Memory

2 GB

4 GB

System Storage

Recording Storage

Cisco MCS Equivalent

MCS 7816

MCS 7825

MCS 7835

MCS 7845

Voice only n/a 120 200 300

Voice Monitoring (Network recording only) n/a 80 130 200

Voice and Screen n/a 60 100 150

40 GB

Varies by Usage

Separate Network or Server Recording Capacities, in concurrent recorded calls

Example Customer Environment:

 400 named (configured) users need to be recorded by the system

 Up to 300 users could be on the system concurrently

 100 QM or CR licensed users need voice only recording simultaneously using server or

network recording

Based on the above table, this customer should use an MCS 7825 for the main MR server and an

MCS 7835 for the Recording server:

 Customer has a total of 400 named users, with up to 300 recorded or logged into the MR

desktop concurrently. The MCS 7825 allows for up to 900 named users and 300

concurrent users.

 Customer needs to record up to 100 concurrent voice-only (no screen) calls, via Server

based recording. The MCS 7835 hosting server based recording supports for up to 200

voice-only concurrent recordings