Design Guide

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5.4.3 MR Multi-Server, Configuration;
5.4.3.1 Core MR services with Desktop Recording or external Server or
Network Recording
For larger MR deployments, the multi-server configuration can be used to host the core MR
services. Scaling for for named and concurrent users as follows:
Monitoring and Recording Services Server Capacities
Processor
Intel Celeron D
352 3.2 GHz
Intel Dual-Core
Xeon 3050 2.13
GHz
Intel 5140 Xeon
2.33 GHz
2 x Intel 5140
Xeon 2.33 GHz
Memory
2 GB
2 GB
2 GB
4 GB
System Storage
Recording Storage
Cisco MCS Equivalent
MCS 7816
MCS 7825
MCS 7835
MCS 7845
Maximum number of named users
0
0
7500
n/a
Maximum number of concurrent agents users
0
0
2500
n/a
Server Quantities
n/a
1 CTI Filter
per CM Cluster
1 Base
1 Database
1 Voice/Screen
Storage n/a
40 GB
Varies by Usage
3 + n Server Configuration
The server functions and platform recommendations for the multi-server configuration are as
follows: