Design Guide

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5.4.1.3 Network Recording
Network recording is similar to Server recording in that multiple phones are recorded via
services running on the MR base or an external recording server. The primary difference is that
the Network recording server receives the IP telephony packets from the IP phone devices built
in bridge under control of Cisco Unified Call Manager, CUCM, in lue of a SPAN port
connection to the switch. For more information see the “Monitoring and Recording” section of
the Cisco Unified Communications Manager Features and Services Guide available at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmfeat/f
smr.html
From a scalability standpoint network recording shares the same capacity tables with Server
recording with the exception that network recording adds a live monitoring function.
5.4.2 MR Single-Server Hardware Configuration; Desktop or Co
Resident recording services
The MR single-server configuration has all MR services installed on a single MCS-equivalent
server including the Server and/or Network recording services running co resident on the single
MR server. The specific model required is defined by the maximum number of named,
concurrent or co-res recording users as shown in the table below:
Monitoring and Recording Services Server Capacities
Processor
Intel Celeron D
352 3.2 GHz
Intel Dual-Core
Xeon 3050 2.13
GHz
Intel 5140 Xeon
2.33 GHz
2 x Intel 5140
Xeon 2.33 GHz
Memory
2 GB
2 GB
2 GB
4 GB
System Storage
Recording Storage
Cisco MCS Equivalent
MCS 7816
MCS 7825
MCS 7835
MCS 7845
Maximum number of named users
450
900
1500
3600
Maximum number of concurrent agents/users
150
300
500
1200
Co-res Server Based recording, Voice only
0
40
70
100
Co-res Server Based recording, Voice & Screen
0
20
35
50
40 GB
Varies by Usage
Single Server Configuration with Co Resident Server or Network recording
Notes:
1) Dual processor MCS 7845 equivalent servers can be used for this configuration but may
require an additional SQL database processor license, increasing the overall server costs.
2) Additional storage capacity will likely be required.